At KS Rentals, we’ve updated our process to make sure every order is accurate, confirmed, and fully supported by our team.

Here’s how to book:

Browse online: Head to our website and explore our full catalog of tents, tables, chairs, décor, and more.

Build your cart: Add the items you’re interested in to see your estimated total.

Submit for review: Once you’re done, proceed to “checkout” — this does not reserve your order. Instead, it gives you a final quote preview and sends your cart to our team.

Team review required: A KS Rentals team member will review your request, check date and inventory availability, and reach out to confirm your event details.

Reservation & Deposit: Once approved, we’ll send a formal invoice and payment link. A deposit is required to officially reserve your booking.

Note: Online submissions do not automatically book your rental. All orders must be reviewed and approved by our team before they’re confirmed.

Yes—we don’t just rent event equipment, we also sell tables, chairs, event lighting, and accessories for customers looking to own their gear. Whether you’re planning a one-time celebration, outfitting a venue, or buying for long-term use, we can help you find the right products.

Our event equipment rentals are available to customers across West Michigan. Contact us to ask about current inventory, pricing, or bulk orders—we’re happy to help!

If any rental items like tables, chairs, linens, or décor are damaged or stained while in your care, you may be responsible for repair or replacement costs.

Here’s how it works:

--A 10% damage protection fee is automatically added to your invoice (unless you decline it by email before delivery).

This fee covers:

--Up to $150 in accidental damage

--50% of repair/replacement costs above that amount

--If you decline damage protection, you’re fully responsible for 100% of any repair or replacement.

Additional notes:

--Cleaning fees apply if linens, dishware, or other items are returned stained, soiled, or with candle wax, food, or debris.

--Damage caused by misuse, neglect, weather, or theft is not covered by damage protection and will be your responsibility.

We recommend reviewing your coverage and caring for all items as if they were your own to avoid any unexpected fees.

Yes — we understand that plans can change! Last-minute rental changes or additions are possible, but they depend on inventory availability and our delivery schedule.

Here’s what to know:

--Additions made within 48 hours of your event may incur a rush fee

--If we’re already fully booked or the item is unavailable, we may not be able to accommodate the change

To avoid last-minute stress, we recommend finalizing your event rental order early, especially during busy seasons in West Michigan (like graduation and wedding season).

Need to add extra chairs, a tent wall, or a game last minute? Give us a call — we’re here to help.

Yes — KS Rentals offers delivery and setup services for all of our event rentals, including tents, tables, chairs, and accessories.

We charge a flat $125.00 delivery fee for events within 15 miles of zip code 49534 (Grand Rapids area).

For locations beyond 15 miles, the delivery fee is $125.00 + $1.50 per mile (round trip) based on the event address.

Delivery Schedule

Standard delivery and setup days: Thursdays and Fridays

Standard pickup and teardown: Mondays

Weekend setups or same-day breakdowns may be available for an additional service charge, depending on our crew's availability.

To cancel, please notify us in writing via email. Your 25% deposit is non-refundable. Cancellation fees depend on how close to your event you cancel:

--More than 2 days before delivery: 50% of the rental cost is non-refundable

--By 4pm the day before delivery: 60% non-refundable

--After 4pm the day before delivery up to event day: 80% non-refundable

--If equipment has already been delivered or is off the truck: 100% non-refundable

Refunds are processed within 10 business days after cancellation.

To reserve your event rental items, a 25% non-refundable deposit is required at the time of booking. This deposit secures your requested inventory and holds your event date.

Full payment is due 15 days prior to your event.

For bookings made within 15 days of the event date, the full balance is due at the time of booking.

We accept various payment methods and are happy to walk you through your options. For questions about your event rental deposit, payment plan, or invoice, please contact us directly at (616) 577-2572 or [email protected].

We’re moving toward a simple and customer-friendly rental model:

--Weekend rentals (Fri–Mon) are the same price as a one-day rental — no extra charge for the extra days

--Weekday rentals are priced similarly, typically with delivery on Thursday or Friday and pickup on Monday

Orders must be reviewed and approved by our team before they’re confirmed.